Returns & Exchanges

At MooGoo, we want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all orders. If a product isn't right for your skin type, we are happy to assist with a return or exchange to ensure you find your perfect match.

Return Process

  • 1.
    Initiate Your Request

    Contact our friendly customer care team via email with your order number and the reason for your return.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

  • 3.
    Ship It Back

    Affix the provided return label to your package and drop it off at any authorized postal service location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.