Returns & Exchanges
At MooGoo, we want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all orders. If a product isn't right for your skin type, we are happy to assist with a return or exchange to ensure you find your perfect match.
Return Process
- 1.Initiate Your Request
Contact our friendly customer care team via email with your order number and the reason for your return.
- 2.Prepare Your Package
Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized postal service location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.